Having

QUESTIONS?

HAVING QUESTIONS?

Who is LIFELIKE?

LIFELIKE is the #1 producer of high-quality, realistic sex toys. We are the exclusive retailer of LIFELIKE™ toys, which are manufactured to the highest quality standards in the industry. Learn more about our unique LIFELIKE technology here.

Why should I buy from LIFELIKE?

We offer 100% SATISFACTION and BEST PRICE GUARANTEE! We only sell original, full TPE and silicon, hand-crafted toys. All our toys pass two quality inspections (factory and pre-delivery).

Is client information confidential?

Absolutely! We understand that you have placed your trust and faith in us, which we will always uphold. Any details you provide are stored securely in our database, and no third party is allowed access to the information for targeting emails, marketing products, or for any other reason. We take your privacy very seriously.

How do charges appear on my credit card or bank statements?

For your discretion, ‘LLIKE’ is the business name that will appear on your Paypal, credit card, or debit card banking statement.

What payment methods do you accept?

We accept Visa, MasterCard, American Express, JCB, Discover, and Diners Club and PayPal. All through the Paypal Gateway (you do not need to have a Paypal account).

Can I pay by installments?

Yes, you can. And the best thing is, it’s free! Simply check out with Paypal and use Paypal Credit as your payment option.

Will my sex toy be delivered in discreet packaging?

Your LIFELIKE  toys will be delivered in a discreet, unmarked box via DHL or FedEx at our discretion.

Where do you ship and how much are the shipping fees?

FREE SHIPPING to the United States, Canada, Australia, New Zealand, China, Hong Kong and Singapore. Other countries on request! Due to import laws, we cannot ship to Islamic countries, India and Indonesia.

How long will it take o receive my order?

A) Toys
We aim to have your order arrive at your doorstep in 4-7 days.  The carrier is DHL. Please note that our capacity depends on incoming orders and that quality work takes time.
B) Liquids & accessories
Liquids & accessories (Lube, vibrator etc…) are shipped the next business day. The carrier is USPS. Delivery time depends on your location but is generally between 4-8 days.

How do I prepare my toy for action?

Always use a water-based lubricant when entering the vaginal, anal and oral canals to prevent tearing of the skin.

Can I put parfume on my toy?

Yes, but… some perfumes may contain alcohol which can damage the skin, so we suggest to avoid perfumes which contain alcohol.

How do I clean my toy after use?

Simply clean the area used with warm water and soap. For quick drying, you can use a hairdryer. To avoid damage, regulate the temperature and keep a proper distance!

What is the expected life of my toy?

With responsible care and maintenance, your sex toy will deliver pleasure for years to come.

Still having questions!?

Our English & Spanish speaking customer service is here to help. 7 Days a week! Click here to submit your question